The Art & Science of Virtual Onboarding

Debkanya Dhar

Working From Home_Virtual Onboarding

It is a truth universally acknowledged, that an organisation in possession of employees, must be in want of a brick and mortar office.

However, when all such truths and notions have been upended by one microscopic superbug, what one (read Human Resources) is left with is a mad dash and scramble to create a similar ‘zone’ for their people. And this becomes an especially tough nut to crack when you’re talking about brand new employees who will not get the opportunity to put down ‘roots’ in their new office.

Luckily there are some of us who are in the business of harnessing technology for the good of one and all. With the firm belief that automation and digitalization is key to business continuity planning, we have been studying the best ways in which companies can go from paper to pixels, from data entry to data capture, from manual to automated, all in a matter of weeks.

So without further ado, here’s what you need to take your onboarding virtual, the Tydy Way -

AUTOMATION

Say bye-bye to busy work

Like really, it’s 2020. It’s time to ditch the paperwork and the excel sheets. Choose an automation engine to free up your hands and time for other more important things. An engine with a Control Centre through which you can manage your entire onboarding process. A dashboard that lets you orchestrate employee journeys across levels, locations, departments and even business verticals. So whether it’s compliance training or background verification checks, or even a simple welcome message from the CEO, you should be able to simply drag and drop tasks and activities to create the perfect process. And all of this has to be with Zero Code. You’re HR, not IT.

COORDINATION

Everyone on the same page

Managing multiple processes across multiple departments when everyone is remote is like pulling teeth. And we all know, or can imagine, onboarding is never just about the new hire. The best experience is assured only if everyone comes together to make it work. You need a system that connects IT, Admin, Finance, Operations, Buddies, Human Resource Business Partners (HRBPs), and any other person integral to the onboarding process. So whether you need to connect your new employee to Payroll or send flowers (sanitized of course), you should be able to do it with just a few clicks.

PERSONALISATION

Virtual doesn’t mean Vanilla

Managing information flows for a diverse group of brand new employees, who are all far away from each other, is another herculean task. What you need to do is quickly borrow someone’s marketing hat. Segment and target audience groups by location, department, designation, cultural background and even interests. So whether you’re sending out a list of key employee benefits or just ordering everyone ice-cream for Fun Friday, you should be able to customise and hyper-personalize the experience for every single employee. At times like this, it is particularly important to ensure nobody feels left out.

A BIRD’S EYE VIEW

Get intelligent about getting insights

With physical distancing comes the inability to read body language, facial expressions and other non-verbal cues. While this is a challenge, there is a lot you can do in order to spot patterns and trends throughout your employee’s journey. Think about how you can use data to uncover hidden insights, which in turn can help you identify when someone is disconnected or demotivated. And then do something about it. It also helps you pinpoint what is working and what is not for future new hires.

ENGAGE & DELIGHT

Make your Employee Handbook Instagram-worthy

How do you ensure your new hires will actually read everything you send them? Look inside. We are all used to consuming good looking content on social media, most likely on our phones. There’s no reason why you shouldn’t use the same tactics to engage with your employees. So whether it’s through gamification, bite-sized content cards or quick candid videos, remember you’re creating for a mobile-first experience. An easy-to-use content editor and campaign manager will let you create powerful and engaging content that can completely transform the onboarding experience, with very little effort.

And there you have it. The Tydy Way to virtual onboarding in five steps. The secret sauce that can help take your onboarding process from vapid to virtual to va-va-voom!

Need a hand setting all this up? Get in touch! We’ve implemented all of this and more for some pretty well known brands and we’d love to do the same for you.