State of Employee Onboarding 2016
We constantly strive to understand what employees expect from their organization. Global enterprise, mid-size business or startup - we hear fairly similar feedback from employees. In this 2016 State of Employee Onboarding Survey we asked them to rate their onboarding experience and give us feedback on what worked and what did not.

We asked them questions about their first day, what kind of information would have helped them more, who they thought guided them the most and more.

Our hope is that these insights give you a better understanding of what your employees are expecting from you.

Role is the most important factor when considering a change


When employees are considering a company - 79% of them are making a decision based on what they know about the role. This makes it very important for organizations to shed more light on the role & growth opportunities and understand that a generic Job Description on its own does not cut it any more.

Salary is the second most important factor, followed by Company Culture & Growth Opportunity.

New hires expect organizations to engage & communicate with them before Day 1


78% new hires want their employers to communicate more about their role and what they can expect from Day 1.

58% of them want to know about their team - their managers and colleagues who they are gonna be working with. In fact, these two factors increase their anxiety levels in the run up to Day 1.

Some of the other things new hires want to know more about are the Perks & Benefits available to them, Company Policies, Organizational History and Vision.

Managers play a key role in onboarding


We asked employees who they were introduced to during the onboarding period and 67% of them said that they were formally introduced to their Managers during onboarding and this was a key differentiator. Only 28% of them had been formally introduced to their team mates.

1 in 3 new hires are nervous on Day 1


Organizations must communicate & engage regularly to alleviate the apprehension that new hires have at the time of joining. Day 1 brings about a mixture of emotions - a potent mix of happiness, excitement, confusion and nervousness.

Sending documents, videos, images and preparing the new hire with what to expect on joining is a great way to reduce the confusion and nervousness.

It's all about the team


We asked employees what they found to be the most valuable part of the onboarding process and 1 in 2 people said that meeting & socializing with the team was the most valuable part of the process. In addition, 48% of the people felt that Manager interactions were the next most important part of the onboarding process.

Average. Sums up the onboarding experience


The overall rating of the onboarding experience was an average 3 on 5 stars. This leaves a lot to desire for organizations who are serious about their workforce. Only 10% of the respondents rated their onboarding experience a 5 star.

Voices: IDEAS


Our respondents were asked to share some of their ideas on how the onboarding process could be improved... and here are some of the ideas.


Voices: FRUSTRATIONS


We also asked our respondents to voice their frustrations in what they experienced.


In Summary


We believe that there is still of lot of work to be done in improving the new hire experience. Employees are getting frustrated with organizations that cannot cope with the changing times.

Going digital, being mobile-first and communicating more are all pre-requisites for the modern organization.

However, at the end of it, your employees want a relationship and some thing they can be passionate about. It is up to you to create that for them.

Thank you

A lot of people have been instrumental in making this study happen. First of all, we would like to thank each and every one of our participants. The time they have taken in responding to our survey questionnaire is what made this whole study possible.

We would also like to thank you for having taken the time to be here and understand the State of Employee Onboarding in 2016. We hope you can take back some thing of value from this study and perhaps use some of the insights to build the best new hire experience for your organization.