Tydy | 
Full Time

Account manager

Department : 
Accounts Management
Industry : 
IT
Type : 
Full Time
Work Experience : 
3 to 5 years
Job Location : 
Bangalore(Hybrid)

Tydy is reimagining the employee experience, from onboarding to offboarding, for global enterprises and SMBs across industries ranging from IT and Technology companies to pharma, CPG, healthcare, and financial services. We are an Employee Data Platform designed for fast-growing companies that need to deliver a personalized and data-driven employee experience, at scale. Tydy has offices in New York, USA and Bangalore, India. Our customers are industry giants like Unilever, Genpact, EXL, Cipla, Asian Paints, Swiggy, and Virtusa, to name a few.

We are looking to expand our team with qualified, driven individuals who want to be part of an organization where they are engaged and involved, while making tangible contributions. Continue reading to look at the positions we are currently recruiting for.


Job brief

Tydy is looking for a passionate Account Manager to join our team. In this role, you will be expected to communicate with our Customers over email, calls and in person meetings to understand their usage of our platform and improve utilization of all modules.

Our ideal candidates have an excellent knowledge of analytics and the Office Suite, specifically Excel & PowerPoint. Ultimately, as the Account Management Executive, your goal is to ensure that accurate information on Customer Licenses, Subscriptions & Usage is maintained in our records and there is communication with the Customer on both usage and growth opportunities.


Responsibilities

  • To be the main go to person for our customers. Build strong relationships to ensure excellent client partner experience.
  • Keep track of all development activities, track and communicate with the customer
  • Keep accurate records, ensure timely billing and contract renewals
  • Create QBR reports from our data engine
  • Upsell additional services/products to existing customers


Requirements

  • MBA in Marketing, Sales or Operations
  • Work experience of 3 to 5 year in a account management role preferred
  • Strong communication skills with fluency in English and Hindi required.
  • Must have excellent analytical and MS Excel skills

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